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Blue ocean whale watch Support Ticket - Moss landing, California - Cancelled trip

Blue ocean whale watch Support Ticket - Moss landing, California

Cancelled trip - Whale watching tour

Created By: Lorengiven's Picture Lorengiven Last Reply: Lorengiven's Picture Lorengiven
Priority Level: [High] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: N/A Replies: 0
Product: Whale watching tour

Blue ocean called us 1 1/2 hours before our scheduled trip & cancelled. Unsafe weather was cited however the other tour boats went out & the national weather service said the ocean conditions were safe. The Blue ocean website said the tour we were scheduled to go out on went out after all. Were groupon customers "dumped" in favor of "full price" paying customers? My family drove 5 hours roundtrip & rented a hotel room to make this a special Easter Sunday. Blue ocean was hard to reach by phone & gave lousy customer service. If we had gone with any of the other companies we would have had a happy experience.


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